
Frequently Asked Questions (FAQ)
Welcome to the Signature Home Decor Studio FAQ section. Here, we’ve compiled answers to some common queries to provide you with a seamless shopping experience. If you have any further questions or concerns, feel free to reach out to our Customer Support team.
1. Ordering and Product Information
How do I place an order on Signature Home Decor Studio?
To place an order, simply browse our website, select the desired products, and add them to your cart. Proceed to checkout, where you can review your order and provide shipping and payment details.
Can I make changes to my order after it's been placed?
Once an order is placed, changes may not be possible. Contact our Customer Support immediately if you need assistance, and we’ll do our best to help.
Are the product images accurate representations of the actual items?
Yes,we strive to provide accurate and high-quality images of our products. However, please note that colours may vary slightly due to monitor settings and lighting conditions and the device settings on which you are viewing the item.
2. Shipping and Delivery
What are the shipping options available?
We offer a range of shipping options to suit your needs. During the checkout process, you can select the preferred shipping method.
How long will it take to receive my order?
Shipping times vary depending on the shipping method and your location. You can find estimated delivery times on the product pages and during checkout.
Do you offer international shipping?
No.
3. Returns and Exchanges
What is your return policy?
Our Return and Exchange Policy can be found on our website’s“Returns and Exchanges”page. It outlines the conditions and steps for returning or exchanging items.
How can I initiate a return or exchange?
To initiate a return or exchange, please get in touch with our Customer Support team within the specified timeframe. They will guide you through the process.
Can personalised or custom-made items be returned or exchanged?
Personalized and custom-made items are generally not eligible for return or exchange unless they are defective or damaged upon arrival. Please refer to our Return and Exchange Policy for more details.
4. Payment and Security
What payment methods do you accept?
We accept a variety of payment methods, including major credit/debit cards and online payment platforms. During checkout, you can select your preferred option.
Is my payment information secure?
Yes,we take your security seriously. Our website employs industry-standard encryption and security measures to protect your payment information.
5. Contact and Support
How can I contact your Customer Support team?
You can reach our Customer Support team through the “Contact Us” page on our website. We’re here to assist you with any questions or concerns.
What are your Customer Support hours of operation?
Our Customer Support team is available during regular business hours. You can find specific hours of operation on the “Contact Us” page.
How can I provide feedback about my shopping experience?
We value your feedback! Feel free to share your thoughts and suggestions by contacting our Customer Support or leaving a review on the product pages.
Please note that:
This FAQ section is meant to provide general information. For specific inquiries, it’s recommended to contact our Customer Support team. This FAQ is subject to updates, so remember to check back periodically for the latest information.
6. Additional
How do I create an account on your e-commerce website?
Creating an account is easy! Just click on the “My Account” button at the top of the page, provide your email address, and choose a password. You’ll receive a confirmation email, and then you can start shopping.
How can I search for products on your website?
To search for products, you can use the search bar located at the top of every page. Simply type in keywords or product names, and relevant results will be displayed.
What payment methods do you accept?
We accept various payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, and even digital wallets like Apple Pay and Google Pay.
How do I track my order after making a purchase?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.
Do you offer international shipping?
No, we do not offer international shipping to any country other than India. During the checkout process, you can select your country and see the available shipping options and costs.
What is your return policy?
Our return policy allows you to return items within10 days of receiving them, as long as they are in their original condition and packaging. Please refer to our Returns page for detailed instructions.
How can I contact your customer support?
You can reach our customer support team through the “Contact Us” link at the bottom of the website. We’re available via email, live chat, and phone during our business hours.
Are my personal and payment details secure on your website?
Absolutely. We take security seriously. Our website is encrypted using industry-standard SSL technology, which ensures that your personal and payment information is securely transmitted and protected.
Can I save items in my cart for later?
Yes, you can! Items in your cart will be saved for a certain period of time. If you create an account, you can also add items to your wishlist for future reference.
Do you offer discounts or promotions?
Yes, we frequently offer discounts, promotions, and special offers. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals.

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